Refund policy

We have a 7-day rental policy, which means you have 7 days after receiving your item to return your rental. 

All rentals must be returned to our head office: 47 Helleur Road, Massey West, Auckland. Failure to return the items will have their information published on our Instagram as well as passed on to NZPD as a stolen item report.

You can always contact us for any return questions at saloongirlsincorporated@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at saloongirlsincorporated@gmail.com.