How It Works
How it works to rent with us!
Step one: Find the fit! Browse through our website or Instagram to find your fit for your event. All rentals have a 7-day rental period. If you're needing a rental for longer than 7-days, please contact us via Instagram or email. We also offer try-ons at our office- please contact us via Instagram or email to arrange for this!
Step two: Select the date of your event in the calendar and add to cart.
Ensure you select the exact date of your event for postal orders or the date you are wanting to collect for pickup orders. This will ensure that the correct dates are blocked out and you will receive the garment on the correct date.
2. CHECKOUT: Follow the checkout procedure by entering all of your details. You can choose to get it shipped or pickup (Extra shipping costs do apply for rural delivery). If choosing shipping please ensure that the last day of rental is a working day (Monday-Friday) as the last day of rental is the chosen return day. Once you have completed the payment your order will be with us.
3. RECEIVING YOUR ORDER: If you chose postage at the checkout it will be sent out with overnight courier and we aim to have it arrive the day before your event or on the day of the event. Alternately if you chose pickup, it will be arranged privately with you to be picked up on your chosen pickup day.
4. TRACKING YOUR ORDER: For all postal orders, we will then email the tracking number to your order so you can follow it with the local courier. Your item could arrive between 1-2 days before your event or anytime the day of your chosen date, so please choose your date carefully.
5. RETURNS: All sent and pickup garments are to be returned on the last day of rental you clicked on the calendar (by 1pm that day latest). Postal orders come with a prepaid return courier bag. Put the garment into the bag and leave it by your doorstep for the courier to pick up. Drop offs need to be returned in the same bag you picked it up in and to the same address you picked up from (leave at the front door). Please make sure if you choose the pickup option that you are aware this is to be dropped back and not posted. Please take photo evidence when dropping your rentals at the door just in case anything happens.